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Under governmental aggregation, local officials bring citizens together to gain group buying power for the purchase of competitively priced electricity from a retail electric generation supplier certified by the Public Utilities Commission of Ohio.
In November 2015, North Canton residents voted to allow the City to contract for an electric generation supplier on their behalf.
FirstEnergy Solutions, a PUCO certified electric marketer from Akron, Ohio. They have served a number of electric aggregation programs across Ohio over the past fifteen years.
The local utility, AEP will continue to deliver your electricity, read your meters, and issue your monthly bills. You will continue to call AEP at 800-277-2177 for emergency repairs, downed power lines, billing questions, etc.
In this program, the price you will receive for the generation related charges is fixed at 5.38 cents per kilowatt hour through May 2019.
FirstEnergy Solutions will always try to accommodate residents should they wish to enroll after the initial enrollment period. However, FirstEnergy Solutions reserves the right to decline late enrollments depending on market conditions.
“Opt out” means that you can decide not to participate in the City’s electric governmental aggregation program. By returning the opt-out form, which is included in this mailing, by the due date you will not be enrolled as an electric generation customer with FirstEnergy Solutions, the City’s competitive electric generation supplier, and you will not receive the low program rate of 5.38 cents per kilowatt hour. Opt-out letters explaining the rate, terms and conditions will be sent by FirstEnergy Solutions in mid-May.
If you do not return the opt-out form postmarked by the required date, you will be included in the City’s governmental aggregation program.
You may stay with your current electric utility, which will continue to supply your electricity as it always has. Or, you may shop for a new competitive electric supplier. A list of competitive electric suppliers certified by the Public Utilities Commission of Ohio and their current prices is available by calling 800-686-7826.
No. You will continue to receive one bill from AEP that shows their distribution charges and the supply charge of FirstEnergy Solutions.
Yes. Even though you have chosen a new supplier of electricity, AEP continues to deliver the electricity to our homes and businesses. Distribution charges and a flat monthly customer charge apply whether you choose a supplier on your own or remain supplied by AEP.
Yes, AEP will continue to offer those programs. However, budget billing applies only to charges from AEP. The budget billing program does not apply to your charges from FirstEnergy Solutions. FirstEnergy Solutions is a different company from AEP. On your monthly AEP statement, you’ll notice a charge from FirstEnergy Solutions for generation and transmission.
You will be given an initial 21-day period to opt-out free of charge and then another 7-day period as soon as FirstEnergy Solutions enrolls you as their customer. Then, by law, you will be given a chance to opt-out free of charge at least once every 3 years. You may also leave the program at any time for any reason free of charge.
There is no penalty from FirstEnergy Solutions for terminating your agreement if you move.
There is no sign-up required. Residents, however, will have 21 days to opt-out of the program if they decide not to participate. An opt-out mailer should arrive on or around May 18 from FirstEnergy Solutions. It will explain the rates, terms and conditions and means for opting-out. If you would like to join the program, simply do nothing and you will be enrolled.
We have retained Independent Energy Consultants, Inc., a PUCO certified broker and aggregator of natural gas, without using any taxpayer money. They have designed, implemented, and administered similar successful gas and electric programs that impact over 100 communities across Ohio. We will have their assistance and that of FirstEnergy Solutions throughout the program. We researched the process thoroughly and are pleased with the offer they negotiated. Independent Energy Consultants’ efforts were instrumental in obtaining this offer for North Canton.
Yes. The City owned accounts are eligible to receive the discounted rate.
Small commercial accounts using less than 700,000 kilowatts per hour per year and with a peak demand less than 200 kilowatts are eligible. Interested accounts using more than this amount, will need to call FirstEnergy Solutions at 866-636-3749 to obtain this rate.
No. Customer Choice programs in Ohio provide residents the ability to choose an electric supplier other than the local utility company. Maintenance of the wires coming to a resident’s home continues to be the responsibility of the homeowner.
No, you must mail in your completed form and it must be postmarked by the deadline.
For answers to your questions, please call:
FirstEnergy Solutions
Phone: 866-636-3749
Monday through Friday8 a.m. to 5 p.m.
The programs are similar but totally independent. You do not have to belong to one to participate in the other.
The Public Utilities Commission of Ohio has approved a number of additional assistance programs to help customers with their energy bills. You may be eligible to participate in other programs and this offer from FirstEnergy Solutions. Eligibility and enrollment information can be found on the PUCO’s website.