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North Canton Community News

Posted on: May 15, 2023

2023 North Canton Community Survey

Artist Rendering of a Future North Canton Neighborhood from 2023 Master Plan

The 2023 North Canton Community Survey will be released online on May 15, 2023. Every individual 18 years or older living or working in North Canton is encouraged to complete the survey. If you prefer a paper survey, check your mailboxes in June!

In 2023 the City will once again conduct a city-wide resident survey to receive feedback and assess the success of policies. The survey has been operating since 2009 and helps to inform City leaders and residents what the community wants. The survey is traditionally released on May 15th and ends on August 15th. A paper version of the survey is also mailed in June. Responses are then typically reported to City Council in September.

The North Canton Community Survey initiative began in 2009 when the North Canton Survey Committee was formed as a citizens’ group with the goal of determining the most pressing concerns and most appealing community factors for the City of North Canton. The initiative gained support from City Council and the Mayor’s Office and was mailed out with North Canton utility bills to all households that received water from North Canton. This first survey contained just 7 questions, including the now standard services opinion matrix, and it afforded respondents the opportunity to leave additional comments. Since 2009, the North Canton Community Survey has been conducted four additional times in 2012, 2016, 2019, and 2021. Over the years the survey has expanded to include more demographic and City policy questions. It has also become more standardized, but the core idea of the survey, asking the residents how their government is performing, has remained.

2021 marked the beginning of a new era for the North Canton Community Survey Initiative. Responsibility for the survey shifted from the Office of the Mayor to the Office of City Council and a commitment was made to reissue the survey every two (2) years to create a consistent and reliable statistical tool to aid City leaders in decision-making. Survey questions were also standardized in line with the best practices of social science research, and new technology for collection and analysis was also adopted. With these changes in place, the North Canton Community Survey initiative should continue to serve as an important tool for responsible governance for many years to come.

The 2023 North Canton Community Survey will be released online on May 15, 2023, at northcantonohio.gov/Survey. Every individual 18 years or older living or working in North Canton is encouraged to complete the survey. If you prefer a paper survey, check your mailboxes in June!

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