What if I currently purchase my gas from another supplier?

IGS Energy will mail solicitation letters to residents who are not eligible for automatic aggregation via the opt-out process. These customers will be able to receive the same rate as the aggregation program customers. Before you sign up, you should check to see if your current supplier charges an early termination fee. All residents should check the terms and conditions of their current contract for more information.

Show All Answers

1. Who is the natural gas supplier for the City’s program?
2. What is our new rate?
3. Why are prices higher than the prior term?
4. What is Governmental Natural Gas Aggregation?
5. What are the benefits of Gas Aggregation?
6. What are the different types of Aggregations?
7. How does a community become an Aggregator?
8. What are the key steps in an Opt-Out Aggregation?
9. Whom do I call if I have a problem with my natural gas service?
10. Will it cost me to join the program?
11. Who is eligible for the program?
12. Does our community benefit from the program?
13. When does the new offer start?
14. How long is the program?
15. What if I don’t want to participate?
16. Will I get two bills?
17. Can I remain on budget billing?
18. Can I exit this program without penalty?
19. My friend lives in a nearby community and has a different rate from IGS Energy than mine. Why?
20. Can I enroll if I do not receive an Opt-Out Notice?
21. Can I enroll after the initial enrollment period?
22. What if I currently purchase my gas from another supplier?
23. What happens if I’m part of the program and I move?
24. Is this related to our community’s electric program?
25. This sounds complex. Is our community qualified to handle such a program?
26. How do I contact IGS Energy?
27. These FAQs help but I still have a question, what do I do?